Refund policy

All Sales Are Final

Thank you for shopping with Shop It All Co.! Because our current products include mystery, surprise, and specially prepared items, all sales are final. We do not accept returns, exchanges, or cancellations on these products.

Please carefully review the product description, options, quantities, and other details before placing your order.

Damaged, Defective, or Incorrect Items

We want you to receive the items you ordered in good condition. If your order arrives damaged, defective, or you receive an item that is different from what you ordered, please contact us at shopitallco.support@gmail.com as soon as possible after delivery.

Please include your order number and clear photos of the item and packaging so we can review the issue.

If we determine that an item was damaged, defective, or incorrectly sent, Shop It All Co. will determine the appropriate resolution, which may include a replacement of the affected item or another appropriate resolution.

Future Products

Our return and exchange rules may vary for certain products that we offer in the future.

For example, if Shop It All Co. later offers clothing, bags, or similar non-mystery merchandise, the individual product listing may state that an exchange is available if the item arrives defective or the incorrect size/item was sent.

Any product-specific return or exchange terms shown on the product listing at the time of purchase will apply to that product.

Cancellations

Because many of our products are prepared specifically for each order, orders cannot be canceled after they are placed.

Thank you for understanding and supporting Shop It All Co.! 🛍️💕